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11 Questions to Ask a Website Design Company in India


Most Important Questions to Ask a Website Design Company in India

Even if you go and buy veggies, you ask the seller many questions. Questioning clears doubts and brings satisfaction. It makes you understand that you are making a wise decision. The same applies to finding web developers to design your website.

When you decide to hire a website designer, it is imperative to list down a few important Questions to Ask a Website Design Company before handing over the job. 

Reasons, why you must do so are many. But, to start with, let us assume you have encountered a mediocre web designer or website design company.

Now, they will provide you with an average or below average design and might deliver it in more than the time you defined. And all this happened because you failed to question them on every aspect while hiring.

So, what types of questions should you ask when you hire a website designer or website design company? And, how will it make any difference?

Well, if you are thinking about all this already, then we have got you covered.

Read further to know-how!

Why is it important to ask questions to a website design company in India?

It’s always important to ask the right questions in order to make the right decision on time. When you take the crucial decision of getting a website for your business, you just don’t have the scope of getting it wrong.

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Hiring the wrong website design company will hamper the end product in a significant manner, which will ultimately affect your online business. Here you can read what are the important things you should consider before going to hire web design company in India

When you ask the developers the needed questions, you feel more confident about whether they will be able to meet your expectations and if you need to hire them or not. After all, it’s a long-term investment.

How to proceed?

It’s always a great idea to visit the web designers in person before they take over your project. You can discuss your requirements more efficiently and ask questions wherever required.

This will lead to a better understanding between you two. You can do that by scheduling a call or sending an email to seek an appointment. Make sure the communication is clear, and no gaps remain.

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Considering all of the above aspects, we have enlisted some of the crucial questions that you shouldn’t miss while communicating with the web developers or designers.

These questions will help you understand what the latest website design tools are, what is an SEO-friendly website design, and how to build and launch a compelling website in no time. 

Read below to find out:

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1. What are your primary services?

It is a vital question to put up with your web designer. It makes you determine as to which platforms or CMS the website design company work with.

This makes your task easy because if you want Drupal and the company works with WordPress, then you can make a choice and find an appropriate agency.

It is, therefore, suggested to find developers who offer multi-dimensional web solutions with full web design, development, content, and SEO functionalities.

2. How do you function?

There are web designing agencies that either work with full-time/part-time employees or hire freelancers. Full-time employees can be trusted for their timely deliverables. Sometimes the virtual or freelance developers will quote better rates, but there might be n control over quality and management.

3. How will you cater to our business goals?

It is expected from a reputed website design company to do intense research so that the website they create aligns perfectly with customers’ business goals. To create the perfect website design, web developers should devise proper development and market strategy. 

You can ask the developers if they previously have worked with any other client with similar requirements to yours. If yes, then you and your designer can understand each other efficiently. 

4. Can I see your Portfolio/Case studies?

A website design company or web designer with no portfolio is of no use. It’s not a good idea to hire developers without going through their previous works. It either means that the web designer is new and/or inexperienced in handling complex projects. 

Or, the designers show a lack of concern for the gravity of a client’s project. Any which way, the only solution to this problem is that you find a web design company or hire a website designer who may freely provide you their updated portfolio and case studies for a walk through their overall experience.

Better to make sure that the designers have an updated portfolio of live websites. 

5. What’s your web design & development process?

A lot of times, newly hired web designers are not well-equipped with an effective design & development strategy. This hampers the entire process and ultimately impacts the end product.

Ask the website designers if they have a promising development strategy in place or not. How will they manage your project, and what will be the internal process. With this, you will come to know if they will be able to handle your project efficiently.

Check if the web designers follow this process or not:

⇒Discover: Web designers, with their in-depth skills and expertise, can easily grasp what you expect out of them. They can, without many hassles, understand your business goals, customers, users, history, industry, competitors, needs, and what you want in your business website.

⇒ Design: Check if the designers offer you enough design options and templates to choose from. Drop them if they have constricted options.

Develop: Check what is there development process, which content management systems they use, and what will be the estimated cost.

Deliver: Check whether they assure you of delivery within the stipulated time period. And will they accommodate enough space to make changes or add new content.

6. How much will the cost be?

This is one of the major questions that you should be asking the web designers or a website design company. Check if they will charge for the entire website in one go, or do they charge on a per-hour basis.

Hire Web Developers

There are designers who also charge for every design and each page they develop. Make sure the entire cost falls in line with your budget so that you don’t have to face any unnecessary hassles in the end. The cost incurred usually depends on various factors such as: 

  • Size of the website 
  • The functionality of the website
  • Type of the website (responsive, SEO-friendly, etc.)
  • Designer’s overall experience
  • Size of the team involved 

7. Which content management system do you work with?

The content management system (CMS) is like a backbone of a website. It determines the entire look and functionality of your website. It also decides whether you will be able to add or manage your website on your own after its launch. 

8. How long will you take to deliver?

This depends from company to company. Some web design agencies provide a website in a few weeks, while some take months to do that.

Ask your website design company or the web designers about the estimated time of delivery right in the beginning. Doing so will help you compare a few options before handing over your project to the most suitable candidate. 

9. Will the website work on all devices?

Getting a responsive website that could be easily accessible on all devices is of utmost importance when you want to hire a website designer. Some web designing companies may charge additional for this, and some include it in their cost. 

Ask them about the same. Apart from that, try to find out which method will that company apply in order to create a website which is device-friendly. Some of them are mentioned below.

  • Custom: Custom-coded mobile/tablet versions. It is created individually, keeping the core website separate. However, it is not recommended because of the fuss which follows. Besides, you will have to maintain the two separate versions, which will be a problem in the future. 
  • Responsive: This is the most sought-out option. It keeps the look and feel of your website consistent across all types of devices, be it laptops, PC, smartphones, tablets, etc.
  • Plug-ins: Some web design companies/developers install a specific plugin to make your website mobile-friendly. It could be the quickest option to get a mobile-friendly website, but it will offer limited customization options.

10. What about SEO integrated into your web design?

Search engine optimization (SEO) is the most vital aspect to be integrated while getting a business website ready. Optimization of a website determines its search engine rankings, and its visibility to the users.

Thus, an SEO-friendly website design will directly affect sales and business growth. The website design company you choose must have a separate team of experts working on content & SEO for your website. Ask them if that could be the provision, or else feel free to look for another agency. 

11. How will we communicate during the process?

Ask how they communicate with their clients. A good web design agency will communicate with you effectively and at every phase of the design & development process. Some agencies rely on certain communication platforms such as Trello, or even through the most basic tools like Email, texts, calls, etc. 


Interviewing the web designers before handing over your dream projects can provide you with insight into whether to hire them or not. Asking the right questions will always work in your stride needed and help you make a better decision.

Before selecting the best website design company, shortlist your business requirements and examine your prospects carefully and thoroughly. You can ask questions either in person, over the call, or even via email. We suggest you either meet or call in order to get a prompt response.

With this article (Questions to Ask a Website Design Company), we now hope that you are well prepared to find the best designers by asking the right questions. 

If you are planning to hire website designer or web design company in India, Pixlogix is the best solution for you. Pixlogix Infotech Pvt. Ltd. is an award winning web design and development company in India and completed more than 8200+  Web Projects. Feel free to contact us today and get a FREE request quote! 


Samir Bhimbha

Samir Bhimbha is the Founder & CEO of Pixlogix Infotech Pvt. Ltd. which offers web and app solutions to fulfill business's online needs and help to improve their online presence with many clients in the USA, Europe, Australia, and more. He is a skilled entrepreneur, web designer, developer, and team leader who can handle every situation. With 15+ years of experience in UX/UI design and web development, he is leading a team of IT professional talents.

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