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RMA

Magento 2 RMA Extension
M2
Magento Certificate
Magento 2 Extensions

Magento 2 RMA Extension

Return product management made simple and quick.

Automate and streamline the product return process while reducing the cost and enhancing customer satisfaction with our Magento 2 RMA extension. It is time to say goodbye to the conventional and tedious return process and create value for the customers by making the process transparent and consistent.

Magento 2 Return Merchandise Authorization extension is an engaging and powerful tool to help you manage all the RMA requests from a single panel. Starting from the intuitive RMA submission form, dedicated chat, and other personalization settings to streamlined product return, our Magento 2 RMA is a one-stop solution taking care of all the aspects of the return merchandise authorization process for you.

  • Manage all RMA requests in a few clicks from a single panel.
  • Define custom fields for the request form based on your business needs.
  • Leverage automated and canned responses to manage the RMA requests easily.
  • Detailed communication history for each RMA request.
  • Define RMA conditions and workflows
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CE : 2.3.x, 2.4.x  |  EE : 2.3.x, 2.4.x

V 2.0.1
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Special Price $79.00

Regular Price: $99.00

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25

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90

Days Free Support

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Update Every Time

Details

What Return product management extension offers

Product returns are natural for online retailers, but they may turn out to be chaos without proper control or a well-defined process!

Return is an inevitable situation in any business. Allowing customers to return unflavoured or defective products is a great way to boost loyalty and trust in the customers. Unfortunately, the process of return is pretty complicated and affects both consumers and online retailers.

Understand the need, Magento 2 Return Merchandize Authorization extension is designed to help online retailers get rid of complicated and unstructured return processes while improving customer experience.

Now make the product return less pricey and resource-consuming without any complex or tedious process. It is a powerful tool to help online retailers to manage the RMA requests with one click. Customers can fill up the online request form for the product return and the rest of the things will be taken care of by Magento 2 RMA extension!

Magento 2 RMA extension stockpiles all the best practices of the return process with the help of fully customizable return process conditions and workflows. You can also define the reasons, conditions, and resolutions. Furthermore, the premium extension is support by Magento Community versions 2.3.X & 2.4.X and Magento Enterprise versions 2.3.X & 2.4.X.

Key Features You Can Leverage from RMA Extension:

Save time and cost for e-stores in the long term.

Valid insights based on your return statistics.

Assure customers of product quality.

Offer flexible solutions for return request.

Make the return process a pleasant experience.

Effective & flawless communication.

Exclusive Features:

  • Manage RMA – Create and manage RMA requests from the front-end.
  • RMA Approval - Now let your store admin approve or reject the requests manually.
  • File Attachments – Let customers attach files while returning the product in the return request. You can specify different size of a file.
  • Data Export – The admin can export the RMA request data in CSV format.
  • Return Reasons – Empower customers to select the appropriate return reason. You can create the list of reasons to open an RMA request in the backend and let it be populated in the return request form.
  • Flexible RMA workflows – You can configure return process workflows to ensure providing top-notch post-sales support to the customers while reducing manual work on your staff.
  • Define Custom RMA Request Status – Let your customers know the status of their RMA requests with a variety of RMA statuses.
  • Seamless Communication – Communicate clearly and consistently with the customers and your staff.
  • Enhanced reporting and management – Define automated rules, generate custom reports, and explore the data to understand incoming returns and discover troublesome issues.

What You Will Get with Magento 2 RMA extension?

  • Bring a personalized touch to your online store
  • Increase user experience and traffic to your online store
  • 100% open-source and customizable
  • Free lifetime updates
  • 3-months free support
  • 25 days money-back guarantee

Want to streamline your return process? Give a try our Magento 2 Return Merchandise Authorization extension and enrich the user experience on your web store…

Reviews

5 Great extension and fast support
June 24, 2022

This extension makes it faster and easier to return things. And that is very important, because customers don't like to wait long and fill out complicated forms, so this is very important.
So, this is a good thing, guys.

- Cody Palmer
5 Worth it!
June 09, 2022

During the RMA process, this extension helps a lot. We were looking for a way to make returns easier, and this extension is a big help! It is very well integrated with the default magento. Pixlogix has thought about a lot of small things.

- Jacob Holmes
5 Perfect RMA extension
May 25, 2022

It became very easy for me to manage all RMA requests from a single panel.

- Shawn Chen
5 Works well
May 13, 2022

It works well!

- Victor Dixon
5 Excellent feature and easy to use
May 07, 2022

Simple for customer service staff to understand. A lot of nice features are available.

- Billy Cole

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FAQ

How to install Magento 2 RMA extension?

Every Pixlogix extension pack includes module files, an installation guide and a user guide depending on the extension you purchase, there also may be import files which can be used by you as examples.

Pixlogix extensions are easy to install. All you need is to have FTP/SSH access details, and follow below steps to complete.

  • Backup your web directory and store database
  • Enable all cache from admin (System > Tools > Cache Management) before upload extension.
  • Extract extension zip package and copy folder (app).
  • Upload (app) folder to your store root folder by FTP.
  • After uploading (app) folder navigate to your store root folder in the SSH console of your server:
    • Go to root of your Magento installation.
    • Run the following command:
    • composer require hybridauth/hybridauth:~3.0
    • php bin/magento setup:upgrade
    • php bin/magento setup:static-content:deploy -f
    • php bin/magento cache:flush
  • Flush the store cache; Logout to complete installation process and login.
Does this extension provide reports? We'd like to run reports on the Reason custom field which we will create.
Yes extension provides reports..
Can RMA request be created from the Magento admin panel?
No, Only customer can create RMA request from frontend.
Can customers attach photos when they submit an RMA request?
Yes customers can attach photos as well as pdf.
How can I disable the customer's rating/feedback section in the RMA module?
Go to Admin Panel → Sales → RMA Settings → RMA Configuration.

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India's 1st SOTD winner by awwwards.com in 2010, Pixlogix Infotech Pvt. Ltd. brings more than 15 years of expertise in web design and web/app development to clients worldwide.

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Sindhu Bhavan Road, Bodakdev,

Ahmedabad, Gujarat 380054, India.

M2

Magento 2 RMA Extension Return product management made simple and quick. Automate and streamline the product retur...

Special Price $79.00

Regular Price: $99.00

Add to Cart